Citi977, legally named as Ma Devi Stores Pvt. Ltd., and/or its affiliates ("Citi977," the "Company," "we," "us," and "our,") respect your privacy and are committed to protecting it through its compliance with its privacy policies. This policy describes:

• the types of information that Citi977 may collect from you when you access or use its websites, applications, and other online services (collectively, referred as "Services"); and
• its practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to the information Citi977 collects through its Services, in email, text and other electronic communications sent through or in connection with its Services

This policy does not apply to information that you provide to, or that is collected by, any third-party that you use in connection with its Services. Citi977 encourages you to consult directly with such third-parties about their privacy practices.

Citi977 is committed to protecting the privacy and personal information of its users. This privacy policy outlines how we collect, use, and share information when you use our app or website. By using Citi977, you consent to the terms of this policy.

Information You Provide to Us

The information we collect on or through our Services may include:

• Personal information: your name, email address, phone number, and delivery address.
• Payment information, such as your credit card or other payment method.
• Information about your usage of the app, including your search history, order history, and location.
• Information you provide when you contact us, such as feedback, complaints, or support requests.

How We Use Your Information

We use the information we collect from and about you for a variety of purposes, including to:

• Provide and improve our services, including processing and delivering orders and offering personalised recommendations.
• Communicate with you about your orders, provide customer support, and respond to your requests.
• Process and respond to your queries
• Enforce our policies and comply with legal requirements
• We may also use your information for marketing purposes, such as sending you promotional offers or newsletters, but we will always provide the option to opt out of these communications.

Sharing Your Information

• We may share your information with third-party service providers who help us deliver our services, such as delivery partners or payment processors.
• We may also share your information with government authorities or law enforcement officials in response to a legal request
• We may also share aggregated or anonymized information that does not personally identify you, such as usage statistics or demographic information, with third parties for research or analytical purposes.

Your Rights

As a Citi977 customer, you have the right to:

• Access and control your personal information, including the right to request that we delete your information or correct any inaccuracies.
• Opt out of receiving marketing communications or newsletters.
• Object to the processing of your personal information for specific purposes

Please feel free to contact us using the contact information provided below to exercise your rights or if you have any questions or concerns about our privacy practices.

Data Security

We take reasonable measures to protect your information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website or app or by email. Your continued use of Citi977 after any changes to this policy constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at [email protected]